Cardlock Fueling FAQ

Answers for Your Cardlock Fueling Frequently Asked Questions

What is Cardlock Fueling?

Cardlock Fueling is a commercial fleet fueling solution. Cardlock cards allow you to take control of your fleet by effectively monitoring and managing your fleet’s fuel expenditures.

Unlike traditional retail credit and fuel cards, Ramos Cardlock cards allow you to set specific purchase controls, including time, location, and amount of fuel purchased.

How are Cardlock Fueling Sites different from retail gas stations?

Cardlock fueling stations are designed with large commercial vehicles in mind to allow more space and ease of access for drivers.

Cardlock fueling sites can be accessed 24/7/365 through an automated, unmanned system.

Since Cardlock stations are only available for commercial customers, they are less congested at the pump. This means less down time as drivers wait to refuel.

Is using cardlock less expensive than retail stations?

Cardlocks are a more cost-effective fueling solution than retail stations. In some instances, you may pay less per gallon at a Cardlock location and others you may pay more depending on the market prices.

The true savings with a cardlock station comes from the amount of time saved. For instance, during peak fueling times (morning and afternoon) drivers with a 20-gallon tank may wait 10 minutes in line at a retail station and then spend an additional 10 minutes fueling and paying for fuel (not to mention grabbing refreshments at the store).

If the retail station was $.15 less than a card lock location, you would save $3 in fuel costs. However, the average fueling time for most vehicles at a Cardlock Station is 5 minutes, 15 minutes less than a traditional retail station. A driver making $25/h cost your company an $8.25 for the time spent filling up. This means the retail station actually cost you $5.25 more for that fill up over a cardlock station.

How many Cardlock locations does Ramos Oil own and operate?

We currently own and operate 27 Cardlock locations in Northern California and Western Nevada. You can find a full listing of all our Ramos Oil Cardlock Locations Here.

What Fuel types are currently available at Cardlock stations?

Fuel availability can vary from station to station. Most Cardlock location carry the following available 24/7/365:

  • Unleaded Gasoline 87 / 89 / 91
  • Clear and Red Diesel Fuels
  • Diesel Exhaust Fuel (DEF)

For a full listing of the fuels and additives available at each location, please visit our Locations Page.

What other Cardlock locations can I use my Ramos Cardlock card?

In addition to the 27 Ramos Cardlock locations, you fleet will have nationwide access to 55,000 Commercial Fueling Network (CFN) locations and access to over 180,000 Pacific Pride Network and Wright Express locations throughout the United States and Canada.

What does CFN stand for?

Commercial Fueling Network

How can I apply for an account?

Applying for a Ramos Cardlock account is easy, simply complete these forms, or call one of our friendly sales team members at 1 (800) 477-7266 who will walk you through the full application process.

How long does it take to get my cards?

After receiving your completed application, approving and setting up your new Ramos Cardlock account usually takes between 5-7 days. Once approved we make every effort to deliver your new card as quickly as possible.

How many drivers or vehicles can I have on my account?

No matter if you have a few drivers or a full fleet of vehicles, we have you covered! Just let us know how many fuel cards you need, and we will get you taken care of.

You can assign each card to a specific driver or to a specific vehicle to monitor your fleet’s fuel use.

Do you charge an annual or startup fee for cardlock?

No. With the Ramos Cardlock account there is no monthly or annual card or service fee.

How can I pay my bill?

You have a few options to pay your monthly bill:

  1. Login to your Ramos Oil Bill Pay Account
  2. Make a payment at our main office located in West Sacramento at 1515 South River Rd with either cash, check, or credit card.
  3. Pay by credit card over the phone at 916-677-0805

Have a question we didn’t answer? Please send us a message or call our friendly sales team to quickly get answers to any questions!

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